In the AI era, HR is redesigning work — and redefining its own capabilities. A ~100-page playbook: from task breakdown to workflow redesign, a methodology you can actually put to work.
OpenAI Enterprise Signals reports that since February 2026, weekly active enterprise Codex users grew 108× in legal, 41× in sales, 41× in recruiting, and 26× in marketing, versus 5× in engineering. By June, Codex accounted for 64% of combined Codex and ChatGPT output tokens among enterprise customers. Agentic AI is clearly moving beyond coding into broader knowledge work.
For HR, this means agents are no longer just an IT topic. Recruiting, employee service, analytics, content, operations, and management support all contain work that may increasingly be delegated. HR needs to understand the implications for role design, skills, governance, and performance.
HRAI Forward sees agents moving from advanced tools toward active participants in work. The next stage of HR AI capability is not just chat fluency, but the ability to design Human + Agent Work.
In the AI era, HR is redesigning work — and redefining its own capabilities. A ~100-page playbook: from task breakdown to workflow redesign, a methodology you can actually put to work.